Not knowing exactly what to say when closing a sale leads to uncertainty when opening a sale. To deal with this problem we will assume that
- The initial appointment was scheduled and you are attending the first follow-up.
- You have presented yourself well,
- Trust has been gained and stabilized,
- By listening to their situation you know where they want to go and feel confident that your service is a good fit to their needs.
- You have even explained how your service works.