Way to Go Sales Team.

A sales team  is part of the overall business workforce.  Literally any business is in business to show a profit thus keeping the share holders happy, the employees employed, the bills paid and expenses managed. This said the employees take their professional bearings along with their attitudes lead from the businesses management.

A business that supports the environment it is in in a manner which overcomes challenges (both major and minor) will in turn lead the way for their employees and others that it interacts with greater ease,  manages to grow from adversity, then turns potentially negative events into positive ones can harvest that same flow of energy through their structure.  Effectively the benchmarks the company sets are passed on through the staff. Both the staff, other stakeholders and the business becoming more resilient, responding to change pro-actively rather than resisting any change factors.  After all where would you now be should electricity then light bulbs not have been invented?  Way back before then what about the garnishing of fire embers and the shaping of a wheel?

Business and people who develop the right attitude, actually become aware, develop an internal Locus of Control managing to cultivate optimism social support through a sense of humor. Meanwhile as the staff are encouraged to exercise , to explore their spiritual side  they are also prompted not to give up.

Given this positive atmosphere that is moving forward what hope does the sales team have but to emulate it and come up smiling.  Way to Go.

The ass way of doing things

Adopting a dualistic approach to building a successful business just does not work.  Effectively disharmony crashes in through the door when a business is trying to work at two poles apart. If the primary head of the business wants to work with two polarities, on the one vision, then there is a wide gap between all facets of the business. What must happen is that the range of activities either comes closer merging in a mediocre nature [of the middle line] or the diversification must slow down while one pole of activity is built, then the other. Mildly putting it - either way the owner of the business will not be satisfied. Diversionary tactics must be unleashed so that the owner will get out of your hair while you correct up the mess and deal with the other problems.

Communication is a form of 'art'. ...An art form.   Just try and explain to someone who is used to seeing their world from one perspective how to change what and how they see things - through the eyes of another.  That person knows about  what is out there.  They may be very aware of how everything fits into place.  What that person has not yet experienced is how to use their 'learned' knowledge into something of use to them.to fit into  this present situation.

For instance a person dealing in sales may have a retail certificate.  Yes they know how sales are conducted after the point of choice being confirmed. What they do not yet have is the practical working knowledge of how to use this retail certificate theory in  another work related sales area.  For instance a sales staff member re-learning their trade to become part of a Sales Markets sweep team.  One that goes from business to business 'drumming up business'. Rather than working together to overcome a "knowledge argument" qualia the two 'sides' involved in the performance argument get into the non- progress mode and will not address conflict.  One yell at the other and lets off steam, the other does not perform well with their tasks. Now they are in trouble.

While helping to diversify base line of the business I am working with a needs analysis was complied.
The following was found:

Primarily links between teams was of a low to very poor level.

• There was no sales coming in. The reasons were various, hard hitting. Overall this issue needed to be dealt with while simultaneously creating anew and building another sales team up.
• Other than a practically non-existent sales team the main thrust of the business did not know how business is garnered.
• The main business source of the income were simply being mismanaged by people with hidden agendas.
• In house training appeared one sided as performance issues were not being resolved.

In summary there was a conflict occurring.  The resolution became clear when the situation was viewed from outside the "box".  Since not everyone could, or wanted to, become position C it meant that everyone coming in would go through Position A, then be on- trained trough to B or C, or D e.t.c. The rational is that with everyone knowing exactly how hard the "drumming of the business was to get" the people in the original position C, as well as the expanded positions B, D, E... would better appreciate their role in building the business business up.  In short the professional performance would be better benchmarked to. While this better performance was adhered to other business would come through as customers would benefit and refer on in a positive word of mouth format. 

The practical side of this is that the business sales team has grown. The new ones are being mentored by those with various skills and now sales experience.  The person in head of sales has begun to coordinate where the base sales team are going each day, they have a follow up-sheet presented to them that was collated from the knock back lists the day before.

During the week those in sales communicate by phone, text, knock back sheets, follow up sheets and in house dialogue.

Once a week there is a sales team meeting. All issues and strategies are open for dialogue. 

Developing the strategy, while implementing the logistics of having a functioning, creative and active sales team as part of the in-house training has already see positive effects. 

Way to go

Cowardice is a form of In-built self-defence. The energy spent by not raising to meet new benchmarks every day of our lives, sucks our potentials away until there is nothing left, but a husk of our former selves. So be reflective, make adjustments but get out there and expand your comfort zone.

Recently I was in dialogue with a few members of our direct management team.  Having a list of what was actually holding up the inward money flow was an important step. The list was a tangible face facts mission statement.  Laid out for all of us to see.  Now action could be taken.  Importantly responsibility for that action was also both acknowledged and given.  Sounds strange one would say.  But if the upper management will not divulge some aspect that places all the pieces together, then others on the team  have difficulty fighting through the floss of what actually needs doing.

• Action one: Related to name changes of business. Owners only could do this.
• Action two: Update and sort out the financial aspects of the books.  Owners, accountant and book keeper to achieve this.
• Action three: Lay out the five year plan for the business. Owners to have major input.  Each person within the business circle to add their contributions to the main projections of goals. My field here was to connect  all the pieces and on sell the ideas as they emerged from concept to a marketable time management program.
• Action four: Public Relations development  - primarily my field. With the business teams skills/ talents/ dreams and desires lists a future development pathway has be pencilled out. 
• Action five: Develop the teams to active these goals.

Although all of us had actions, none of us could effectively do anything, unless we communicated to work together, cognitively was hampered. Then with cohesive working ability got out there and made it happen.

It is happening

Add an appoinment calendar

Yip just that.  Google now has an appointment calendar to add to your blog face.

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A "two sides of the coin" concept.

Willpower is a term for helping us grasp an intangible concept. A concept that all through lives people can be trained in, while training and exercising their brain to daily strengthen the willpower which prompts healthy life choices.

Another intangible concept is hindsight. Although hindsight is supposed to bring wisdom often the knowledge gained being released once it is too late for the first protective offensive.  Bad habits then need to be broken.  Our minds, bodies, families and peers retrained enabling the 'us' to stay on track and reach for the new foundation goals.

This being said how does one gain a functioning, resourceful, thinking on feet sales team?  One that pushes their subliminal limits, over comes hurdles at a mear thought and charges in where angles fear to tread??



References:
Luminosity
The Sydney Morning Herald

Karma

A few years ago a young lady had an opportunity to gain experience as a secretary with some receptionist options.  The employment was with a firm that changed the rules as the boss desired.

During the actual time away from the home base the workers stuck together.  They did not like the fact that the employer had booked two rooms for 6 people.  The employers idea was to stick the young lady in with the seasoned men's sleeping dorm while he slept next door.  Luckily for the young lady one of the workers realised that he had worked with her father a few years earlier.   The young lady ended up next door so that she could do the typing required and not 'drive the men crazy with key board tapping' as she worked.

Things went from 'bad to worse' work wise.  The employer did not meet her wages, used her phone bill into the thousands, took her expensive reading glasses, only brought beer instead of coffee or tea. The workers tried to protect the young lady in her naivety. Eventually I was called onto the scene.

I had later talked to all the employees and found that they knew that after a hard 12 hour day -cutting logs up- they could come back to a substantial  home cooked meal, clean bedding and room.  All they had to do was put money in the food kitty and have a shower before they came to the table!

After two and a half months the young lady went home.  A ride to a highway was organised for her via the local off duty police man. A truck driver known to be a relative of the police man just happened to be passing and 'stopped' for a chat.  Strange as it may seem that truck just happened to be going past the young ladies door!.... about eleven hours travelling time away.

To this day nine years later I often wonder what happened to those men when the boss found out that the young lady had gone.  I had heard that the tuck had got impounded through men wanting what was their friends wages and expenses. that the employers wife had a holiday she had always wanted [care of the justice system] and that the employers business had ceased to exist and he was unemployable... or soon became unemployed.

Ho hum.

POW

I have realised that I am a W.O.W.  This is good.

But there is something bigger than a W.O.W.

That is a P.O.W.  That is a Person of Worth.

Are you one too?

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The mum test

Business sales person have one very basic conscience checker.

That's the one that says..."Would my mum be proud of me if she knew what I was about to do?".

Think about it !

Is the action worth the reaction?

When and if things ever came to this point do you really need this check point.  Your decision has already been made for you.  Are you ready to have to keep looking over your shoulder just to check up on things?

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OOps I forgot my verification code

A few days ago there I was working my way through "How to get into " syndrome.  A few choice words were though of too.

Anyway. I found out about verification codes.  Promptly got 10 of them.

What a great idea.

It was till I went to a computer that was not mine and was also 90 minutes away! Tried opening my Google Site to show them there one that I had been working on.  The verification codes were at home.  Great.  Today I have the verification codes [ copied out] and I am travelling back there as the site needs their approval before they pay for their Google web page and release it.  That way there is an web-address available for customers to get to them. Secondly all documentation, customer information and publicity would have been moving by now.

Google did warn  about the verification codes.  Print / copy .  Do not forget these ... even place in wallet. There is even a note that only the latest set of backups will work on my Back up verification codes print out. I did two out of three and was caught out, made to feel foolish and dumb.

On the flip side I feel good as no anyone else would also have problems getting in too!.

Triggering subliminal memories.

Near 6 hours after first sitting down to this computer what have I done.

• Missed a personal appointment ...yes.
• Listened to the rain begin to pour down and considered not mowing the jungle out the back [again].
• I have finally worked out how to get into my Google Site list.
• Through this the blogger sites and other things I thought I had lost access too.

Google search was wonderful. The link that was provided on You Tube helped me out. This link was "All about how to create a simple web page" but it triggered a subliminal memory that released a memory.  That is the "Penny" dropped.

GRRRR

I have been trying to work this out but so far frustration and groaning have occurred.   Along with the primitive grunts and accompanied noring of teeth.


Sound familiar.

Have I mentioned the insane laughter when I found out that after five hours of not working things out I was working the wrong thing out!!!!

Yes Google apps was not what I was trying to work out things with.


It is however...

• Once I have changed the readers view side of the blog over to the new system  
• how then do I log in?  and two
• How do I pay for the google site I have been doing up?  Google apps is not the correct place to find this answer I think!

back to the drawing board.

Must get up and exercise too as I think my posterior has squished it's blood vessels.  How ever the dogs are happily snoring... still.

Challenged change

Some time ago I exported off a site I had. The imported this information onto a new site where I spent time combing several sites of information into one.  No i did not choose to loose  [delete]  the old information.

For the last couple of days I have been toying with doing this again.

Some of the the things that halted this action have been

• the fear of loosing working back links.
• space usage for the application
• time factor spent in removing the doubles of things.
• this included the back links too.

Positives in this action would be:

• Hits to 1 blog site rising the level of visitors to that site will raise the power of 1 address / name being seen all through the search engines.
• The presentations of the new look for Google applications?

I truly would like to do this as an on-line magazine has its format.  Which is why I wanted to have pages with lead in posts and indexes via each page.  However so far this has not been possible.  My time management status is low.  For now I rely on the maxim of 'One day'.

Ha ha friend

50 and going backwards

Indexing the paper craft page

Creating pages full of indexing cross site information is not fun.  However as I did not know what I was doing when I first started Blogging a few years ago I thought I had it worked out.

Somewhere I had read that each focus desired another blog.  Currently I have a few. each now has a different focus. But how do I bring them all together so that the things I do, see, think and learn about are integrated with each other.

I have often clicked to posts that are no longer there.  This is most frustrating as when I think I can get the readers to become better informed by adding back-links into other blogs'.

The one page I have semi- done today is the paper craft page in Together we have...had fun with craft.

1st post!

Today I was thinking about how far I have travelled along this Blogging path.  And how far I really had to go.

Once again these thoughts came during a really frustrating time.  Something I will probably look back too in a few months and say.." that was easy". !!

Know the feeling.

Today's frustrations were about the signing up of a Google site.  I can sign up but what are the steps the instructions have left out about becoming a owner of that site? Apparently I have missed some basic instruction step somewhere.

I have worked out

• how to open the site.
• how to add pages, colors and fonts.
• Add pictures and hyper-link around the place.

With Blogger I can pay for the site yearly. I think the Google sites are a simple $33.00 per year payable to Google.  But where and when does any Google site get paid for??  That is my frustration.

So I then did something else with my computer time.