Showing posts with label words to live by. Show all posts
Showing posts with label words to live by. Show all posts

Sunday, November 20, 2011

Way to Go Sales Team.

A sales team  is part of the overall business workforce.  Literally any business is in business to show a profit thus keeping the share holders happy, the employees employed, the bills paid and expenses managed. This said the employees take their professional bearings along with their attitudes lead from the businesses management.

A business that supports the environment it is in in a manner which overcomes challenges (both major and minor) will in turn lead the way for their employees and others that it interacts with greater ease,  manages to grow from adversity, then turns potentially negative events into positive ones can harvest that same flow of energy through their structure.  Effectively the benchmarks the company sets are passed on through the staff. Both the staff, other stakeholders and the business becoming more resilient, responding to change pro-actively rather than resisting any change factors.  After all where would you now be should electricity then light bulbs not have been invented?  Way back before then what about the garnishing of fire embers and the shaping of a wheel?

Business and people who develop the right attitude, actually become aware, develop an internal Locus of Control managing to cultivate optimism social support through a sense of humor. Meanwhile as the staff are encouraged to exercise , to explore their spiritual side  they are also prompted not to give up.

Given this positive atmosphere that is moving forward what hope does the sales team have but to emulate it and come up smiling.  Way to Go.

Resilience in our Sales People.

Selling and Sales People go hand in hand ... correct?  Like so many other positions stress and its associated triggers also are right there too.  So, how does a sales person have the ability that enables them to adapt, therefore deal with stressful selling situations? Add to this the external disasters that good sales people are able to turn into a profitable situation for both client, the business they represent and their own bank balance.  Yet every one, in the three way situation, feels satisfied as they hold firm to the belief of a job well done!

The trick is that the sales person has learned to adapt a "roll with the punches " attitude.  The benefit is that by adapting to adversity the minor or major stress factors and life changes have less impact.

Lets start with the smaller practical factors with sales.

  • Know who you are.
  • Have belief in what you are selling.
  • Expect the help you ask for to be given.
  • Keep a tab on the follow ups.
  • Do your paper work
  • Present well, be courteous, mannered and leave with grace.
Now the slightly harder ones.
  • Acknowledge that when you are selling there will be many who are not buying.  Simple fact. Live with it or do what you have been taught to do about it.
  • When you cold call there will be many knock backs. Acknowledge there is a roller coaster ride to sales. Know that you are supported on the bad days, give out to others on these days to. Be part of a forward moving team. Celebrate both the good and bad achievements. 
  • Rebalance and move on.
  • Wow! Are they having a bad hair day or what?  Do not take their bad hair day on or it will follow you and your sales team around like a bad smell.
All these things bring about emotional changes and surprises. How you deal with these ups and downs, negatives, knock backs, frustrations, what your family members are doing [ or could be doing] may have been observed during your infancy and may even carry through into your selling period.  Note that the resilience you are looking for can and should be developed with a little effort.  Resilience is not resistance. Resilience is not a matter of blocking, out but of how you hold onto the challenge, grab a duster and flick away a few fears, then get on with the job of selling.

Knowing your product

People who lie or those spreading maliciousness gossip will get caught out.  With today's internet is there really anywhere you can hide once your credibility has vanished?

Yes. People will buy from positive and credible  people.  Anything negative will tend to make those you are talking to hurray away in haste.  But once you have lied or gossiped people stay away from you in droves. Think about it : If you have lied about one thing, or gossiped about another person or business what do they think you are going to do about them?  And you really want to sell something to them.  All I can say is keep at it you may be successful.
Here's what you do.

Should you find that there has been a slip up go back and correct it.  Your reputation may suffer for a while but do not do the same things twice.  Hand the sales opportunity over to someone else before you do this again. Your reputation is the only thing that counts when selling. It is your honesty and therefore your reputation that sells to the client.

There will be times that you are asked a question by the client, other times when you think that there is a product or service that may be just what the client needs. The client has outlined what they want, you have spent time listening, you know that time is money... effectively your money.  STOP right here.  Allow the customer to hear you out.  Make a follow up time so that you can find out further information with regard to what the customer wants.  Will it suit their needs expressed as it is , be tailor made for the clients needs? or even not suit at all.  Now YOU get back to the client and let them know.  Even arrange to bring in the expert in that field.

The reason is easy :-  T.R.U.S.T.

Thursday, November 17, 2011

The way to go

"Create your own path in life and make sure you stick to it is something to live by".

As a mantra self repeating this every day will be useless.  There is not defining edge to the saying.  Nothing to hang onto while pulling your self up from the tumbles of life.

Take time to make significant points through your life where things can be measures, progress measured from.  While the mantra becomes a platform for leaping off in blind faith having an open mantra is not the way to go .