Grab a concept.

Consider your companies views regarding the Internet, it's usage, leverage, belief and ethic systems all ready in place.

Before you charge on ahead, going where angels fear to tread, have a good understanding of exactly what the combination of the companies strategies and objects exactly are. Then look again the vision and mission statements just to be sure you are working within these guidelines. Study carefully the social media policy... or lack of one.

You know the what, the  where's and how too. This knowledge is of great worth to any company that uses it. However, by the 'self-value' not being understood even by yourself the effect lessons the other values - that your hard earned skills, certificates and experiences have all cost you to get.  Put your price on them. Work at not lowering what you have going for you.

I say this, as when you charge on ahead, out of this realm and falling into a danger zone of having no support, you will be overused, unsupported and frustrated... just to name a few.  There goes both your anxiety and stress levels off the measurable chart, taking with it your health and sapping your energy poor time management. Especially since there are so many variables to put into place [sites to use, information, research to gather, writers and other multimedia and techno savvy people to train and work as a team] just so the first post can flutter onto a web page.

If you are already heading this way... STOP. Sit back and reassess what and where you currently are.  Why you were heading that way?  Begin thinking out of the box just to get another point of view. Remember and action that fact that you are not a prisoner of work but a Person of Worth  [P.O.W]

Trying another side of Google

I am at the beginning of a steep learning curve that sees me both  learning and implementing just how far I can utilize the Google Documents.

An associate showed me Google Documents. Then opened the Google Document world to me. Things I had thought of before suddenly became limitless.

• Previously having to save diagrams and pages in half or quarter size for people to read them on the information presented on the blogger.  
• Printing this information out caused the enlargements to be unreadable.
• I kept finding scholarship papers popping up in Google search engines.  These were really good reading as I was told the procedure to place a 'paper' on this level of the web.  therefore felt that the source to be more accurate that something placed on the web.
• Instead of repeating actions that involve a lot of copy writing the same things over and over blogger's tab bar has incorporated a web address link. 
• The folders can be made and files stored in them.  Meanwhile there is a running sheet of each and every file you are working on as well.
• Sharing is a terrific idea when you are able to limit those who see but also those who can change things around with you. Check the documents out. 
• Time management wise there is a lot to be done to enable the change overs from blog indexes to document presented indexes.  However for the readers easing this time spend is a profitable investment.
• Locating files to update -where someone else is or has been working on - is easier as they have popped up to the top of the list.

On the down size although 

• The printing has greater scope the graph pages are still tricky to print out .

Google Documents will add another dynamic side to the blogs that I have fun writing with.

The hook, link and sinker effect.

As a sales person learns, practices and uses the techniques shown to them through a combination of the in-house training, the private and sales experiences, reading, an awareness of just how far that sales person has travelled  becomes apparent to them. This is especially so when they then observe someone that they too have mentored mentoring a new sales person. The effect of a good mentor is that they cause ripples of interest to become tsunamis with sales climbing and experiences growing.

Like a well presented cloak, the experiences are woven into the materials threads. This results in the three way strengthening of the sales structures.  A sales person is a channel between their company and the client. The cloak of sales experience holds together that three way interaction process which occurs through the development of an interactive 'common' knowledge base, customer interactions, natural decision inputs and shared understandings. Even when the client themselves has not recognised those needs now dealt with the interaction is still occuring.

While a common basis is formed [from trust, repetition, and good standing has been developed] the simulation of shared base of images is triggered. At times during the sales persons 'off time' the client will approach by themselves, through another person or with another prospective client, then casually mention something that has been bothering them.  Word of mouth and referrals are powerful trust mechanisms.  Follow through on them or your client is made to feel foolish.

Since your client has already taken the bait long ago, he literally has been swimming around in circles waiting a trigger in order for him to stop swimming, give a yank for help so the sales person can real him in.  Some external and unexpected thing may have triggered the clients needs causing the client tot jump out the water and into the sales persons well positioned safety net!

Important note: Deal with the follow up, close the sale, unhook the fish at the mouth and let him go.  Oh and did I forget to mention you, the sales person has transferred the client from the wild sea into your own fish tank!

To care for transferred fish means that the sales persons team feed them regularly, interact when and where possible, do not swim in the tank, clean the tank when needed. 

What time was that?

Were you late, barging in through a busy sales time, did you talk too long, waste to much time?

Waste time you loose the opportunity, waste time management skills and literally kill the opportunity of furthing that lead while nullifying the request for a referral. 

Your appearance

Your dress code, demeanour, posture, the presence you radiated? Was what you were carrying, clean cut, crisp and well presented?

It's happened. The emotions come. Capture the moment.

Imagine this:
There has been a robbery, arson attack, serious bodily harm been done.  The culprits have not been caught.

Now there is:  an Event===> arousal===> reasoning===> emotion.

Either once an event has occurred, or when it is about to occur, sales people go to the area to capture the two-factor theory of emotion and put it into action. The harvest is the sales and thus the sales persons commission.
Yearly there are celebrations on the calendar.  Corporations and manufactures compliment the use of sales people with the emotional pulls the subconsciousness cognitive act of 'missing out' to lever up the sales. Effectively the more sales the greater pulses the economic cycle has injected into it. The more everyone benefits.

People or business who buy early must buy well.  The fashion may change or an updated product will hit the self.  Sales people go back and take the next order. Neither the client, nor their clients want to miss out as the money cycle flows. The clients know this but still they events confirm their conclusions.

A good sales line is something like  " If you are feeling a bit vulnerable after the last rise in thefts from your store and are excited by what this camera can do for you then..." Close the sale now.

It will be better with this!!

What trigger is associated with
 this warning?

There are times when the salesperson becomes aware the client disbelieves that the sales persons product will be of benefit to them or their business.

At this point ask the client to show you why their system is working for them. As an external observer the client may actually begin to trip over their own beliefs. As the client is engaged in showing the sales person the five basic requirements [how, what, who, when and why] something is good for them subliminal messages as to why something did not work, or is troubling a staff member begin to pop up in the conversation. The sales person is utilizing the self-perception theory where the clients triggers either or a sub-subliminal; or sub-conscious memory results in an window need for the sales person to close the sale on..

The clients attitude has begun to change because they

• are aroused and beginning to feel the discomfort of dissonance.
• attribute the cause of their discomfort or disbelief to their own behaviours and attitudes.

Open the eyes the clients eyes
 to 'see' associated triggers that
 close the sale for you?

Through the external justification the 'triggers' have the client now beginning to talk themselves into needing what the sales person is selling. Further to this the sales person offers to send a follow up file with additional information.

When the client has a strong view on something the sales person calls the view into doubt by giving discomforting examples. Fast food sales staff are good at this when taking your order. How often have you been asked chips with that?  Yet you know the calories present, even know your glucose level will not be good after it.  But suddenly there they are and there's you eating them too! Or you are asked if you would 'Upsize'.  You pay more for the unwanted economy of a bigger meal that you may have not wanted in the first place. Chips and all. All you really wanted was a hot drink!

From here the sales person leads the client back through the cognitive dissonance sales to the closure or straight into the closure of the sale.

Practice delivering your message.

Delivering your message in a quiet yet effective method may be appropriate at some times yet inappropriate at others.

By practising with family, pets, even in mirrors and on strangers you will begin to deliver your message naturally without forcing an issue or faking the self appreciation and self confidence level.

Mix your message with a firmness and cheerfulness that is concurrent with your "positive trust me" body language. Then believe in both what you are selling - yourself, you company and the product.

Exit with appreciated thanks

Are you scared of making yourself to raw or of having your trust smashed? What happens when you refer someone on  and there is a much up.  Things just did not work out, ended up messy, with painful repercussions and complicated outcomes?

When  a salesperson approaches someone in the visited building that salesman is asking the other person to represent them. In effect to trust them, make a complimentary judgement and then refer them higher up. Your network of people has increased.  The referrer has opened the door to you.  All this work so why would you want to have it slammed behind you?

That same salesman wants, and needs, to make a good impression in order to better the commission chance - correct?

Here is the crunch. Often people approach someone , they refer them on, consequently the referrer gts trampled on if the sales person attitude rubs the boss the wrong way, or simply offers a good product at the wrong time.

As the sales person disappears out the door the referrer does not even get a good bye or a thank you.

Take time to make a good impression on the way in.  remember that it is not the way in you are remembered for but your exit.  Spend that time personally saying your thanks.  Leave the referer a card as a complimentary thank you please remember me ticket into your  next call back.  The time you spend leaving the place you have enetered makes for a more relaxed acceptance for when you do a follow up.  The relaxed attmosphere rather than the chilled 'over there' nod has already marked you in their bosses eyes.

Thirty seconds spend in acknowldegement when leaving gains you miles and minutes when you finally pitch your wears to the boss.

Interacting and communicating with others

Having gained, practised and put into place effective people skills takes time, commitment and effort. Interacting with your business, employment or those who are you target audience challenges and expands these skills still further. Using these skills to communicate with people, while they in turn have a base to form trust from, is a method successful used effective sales people.

To the point - to gain successful sales means that the sales person has to use effective people skills, backed up through supported decision making processes. Backing management allows the new sales person to reach a decision on their own, implement that decision, take responsibility for the outcomes from that decision, move forward having learned from the actions and counter reactions.

 Primarily for the sales person to obtain the help that enables them to further develop confidence, communicate well and establish a rapport with other people, an initial stepping stone should be implemented. This could be as simple as using the introductory and handshake phase to garner the control of the situation. to have this control stabilised and past through to others the whole time you are their selling.

Once the people skills go up, the sales go up. Confidence is given by both parties. People like the way business is handled.  They become relaxed. The people skills go up to a new bench mark level.

Are you coming back?

When a negative bias has been adopted and someone says to you "Why should I believe these fantastic claims?" as a question form what they are actually indicating is that they are actually willing to at least listen to the argument and any evidence that you have.

In peoples minds, sometimes even when they know something is there, happening, unfolding right in front of their eyes, they will doubt it. Negative inputs being easier to believe than positive transparent visualizations it is up to the sales person to change these negatives into being positive trust factors.

How you approach and connect with the prospective consumer is all a matter of communication factors.  These include the indirect ones, the male verses female ones, even bring in with you that feeling of having a positive atmosphere surrounding you in which others want to enter.

Effectively take the time to build the trust of both you and the company you represent.  Call back, drop information and newsletters when asked to them. Let the consumer know that you may not have the appropriate skill level to answer the questions straight away.  However the good news is that it is up to you to bring a representative of your company to them who has the information. Arrange a mutual time for all three of you to be there and discuss the issues raised.

Commission wise, straight off there may be other factors that influence the sale not going through straight away, however your honesty will be less questioned, your approach will receive a friendlier acknowledgement and your presence will be accepted with less stress , greater balance, all round.




Reference
Leon James University of Hawaii

Listing the challenges faced.

Needs analysis re a one month project called 'The 2011 Traralgon Show'

 The challenges are laid out as follows

• time frame differences.
• transportation means unable to meet timetable.
• language struggles.
• forming a work in progress team of basically unknown people.
• talents and skills of the team are not known to others or maybe the work in progress team members themselves.
• depth of understanding re where a project fits into the overall scheme of lang term goal.
• experience / depth of use re using an IT media. 
• the variety of IT gadgets that can be used to used to participate.
• using a means of communication that brings all the ideas "to the Table" for further co-development without loosing any that may be used in another activity project.
• stream lining these ideas into a media [blog] with which many are uncomfortable using.  

Read more for the strategies worked out

4 steps for a get 'there' goal.

The need is to directly communicate with others to achieve a goal.

Sometimes the awareness of the following dot point list is jumbled at best. Meaning the sequence of events may be repeated often until another step is moved through.

• Become aware that there is a potential negative aspect of work in progress.
• Complete a needs analysis
• Use the vision and mission as a support guide line.
• Work out strategies designed which enable the objectives to come within the guide lines. 

Our get there goal is to have a stall at the 2011 Traralgon Show.

Keep posted... just subscribe!!

Made a mistake have you?

A critical review is not earning a grade but doing looking backwards in order to do something better next time. Often a critical review is mistaken for when one person is critical of what people did or did not do or when a person has done something wrong.

Picture found somewhere
on the web!

The critical review is the act or instance of evaluation or appraising the gathering of feedback is used to make the next situation run more smoothly.  All the stake holders go over the information gathered re the event, brake the event into segments. Each segment has an action.  The actions are reviewed. Each action has an outcome - these too have a review. Actions or non-actions are taken into consideration.

The beauty of recording events at the time they occur is that everyone [all stakeholders] can make adjustments for future guide lines with regard to possible scenarios. Things that are recorded tend to be remembered as fresh incidents during the information gathering process.

What a difference a day makes.

Confidentiality equals trust. When trust is gone because of confidentiality leaks what do people expect to happen?

Today was a good example.

The new Sales Person arrived. The owner of the company I am with explained about confidentiality. What was expected, the boarders and boundaries. No issue there. A confidentiality agreement was given out for the Sales person to read. When he felt confident and at ease with it he could sign or leave.

Mean while the owner looked for drawing pins could not find them in the neat tidy and packed stationary cupboard, so requested they be found.  Took 1 second to walk there, 0.1 second to reach in and get them and 2 seconds to get them back to where the owners was showing those in the office the map if the state. A very brief overview was given. Some questions asked - others not. The map is now pined up where we all can see this out lined section.

While reading the new salesman got back to reading the confidentially agreement an old sales person turned up. The owner of the company hit the roof at every one. drumming into everyone's head confidentiality, demanding answers to questions only one person had obtained to information.

Finally that person had to leave as they had an appointment.

The new sales man asked other questions. Once again was told

• how he and the developing sales team fitted into the company.
• how the sales team levels re commissions was to work.
• who to give the paper work too the next morning so that back up support was able to be organised, given and sent through. 
• what the owners expectations are. 
• what four questions to ask prospective consumers. 
• who not to seek out to ask re becoming a consumer of the companies goods [ primarily as these consumers already were the companies consumers]
• that the company would expect to see him again at 0900hrs the following day.

Now we are all holding our breath waiting for tomorrow.  What a difference a day makes!