Balance and realine - a training gaol

When people are in a situation where their 'daily lives' are influenced strongly by an increasingly self feeding circular stress / anxiety and depression cycle the influencing factors spiral. Often not seen until the inevitable happens where something goes and breaks down.  Now added guilt factors step in. Businesses loose well trained and valuable members of their work force when the people realise that they do not even like what they do any more.  The fun has gone out of their lives. Added work loads now pile up onto other people [more stress for them] and the training department keeps employed as long as the business can pay them to keep going.

 Implemented 'stress load recognition" steps built into any ongoing training program  become doubly important as they are a set of tools for all transitional from within the the work place, the community and the family life.  That people have the belief the attitude of 'burring the heads in the sand' will make it go away. Thus they are not involved or responsible is an abuse by all to actively ignore what is going on will not make it go away.  Instead the abuses are intensified as they are magnified. Like a pebble skimming the water something eventually impacts with something else then eventually sinks.

Walking the double edged sword of having to psych ones self up to take an active part in a job completion task often is of assistance.  Being able to hop from one side to the other, do the job and being able to effectively be efficient at fully leaving the situation behind is the aim of initial training and then constantly updating that training.

 Effectively the person is spring boarding into the jobs starting point through putting on a ' practised uniform'.  Think of an emergency worker. Sometime through their training they are shown how to cut off from being themselves, flick into work mode, do the job and come back into themselves. For years nurses went to their place of work. In the locker room they changes out of their civvies and into the uniform.  There were often others around letting off steam, offering a helping hand or a shoulder to cry on. The head nurses would be warned about trouble brewing and deal with the issues.  In today's world debriefing has overtaken part of this return transition process. Expert help from a neutral person outside of the circle of events that actually were occurring. Alternatively time out camps where returned solders can go in order to hole up. Take the time and eventually come back into their world reality.

These scenarios illustrate strategic release times when and where ordinary human beings are out their doing what they are trained or allowed to do sometime during their life. Not implementing the Occupational Health and Safety steps now incorporated within 'set out pathway to recovery' finds those behind the system guilty of work place abuse issues even years after the activities or events triggered a release of the 'adrenaline rush' triggered to cope with the work experiences.

When people are unable to make the full jump between the analogy of the double edged sword mentioned above they gradually reach breaking point. Often unseen by themselves as what was 'norm' has now been overtaken by this new norm. Incorporated into any training program a series of 'just have fun activities' that include the families, refresh the person and are their without competitiveness factors interrupting is a must.

By building into the awesome responsibility of  the "..too succeed or not to succeed" part of human nature fun training activities that release the reassure, reconnect both ourselves and the others around us with 'fresh air and balance' the training team supports further cohesive actions, goal attainments and reignition while allowing the persons involved chances to balance, realine and become whole once again.

Trying another side of Google

I am at the beginning of a steep learning curve that sees me both  learning and implementing just how far I can utilize the Google Documents.

An associate showed me Google Documents. Then opened the Google Document world to me. Things I had thought of before suddenly became limitless.

• Previously having to save diagrams and pages in half or quarter size for people to read them on the information presented on the blogger.  
• Printing this information out caused the enlargements to be unreadable.
• I kept finding scholarship papers popping up in Google search engines.  These were really good reading as I was told the procedure to place a 'paper' on this level of the web.  therefore felt that the source to be more accurate that something placed on the web.
• Instead of repeating actions that involve a lot of copy writing the same things over and over blogger's tab bar has incorporated a web address link. 
• The folders can be made and files stored in them.  Meanwhile there is a running sheet of each and every file you are working on as well.
• Sharing is a terrific idea when you are able to limit those who see but also those who can change things around with you. Check the documents out. 
• Time management wise there is a lot to be done to enable the change overs from blog indexes to document presented indexes.  However for the readers easing this time spend is a profitable investment.
• Locating files to update -where someone else is or has been working on - is easier as they have popped up to the top of the list.

On the down size although 

• The printing has greater scope the graph pages are still tricky to print out .

Google Documents will add another dynamic side to the blogs that I have fun writing with.

Rescuers complex.

In the beginning the client had a concrete set of images in their mind.  The sales person job is much like a lawyers. The client is like the jury members both waiting and needing to be swayed.

Through the use of  multi-media animation built up from photographs and videos that superimpose a graphic image into the mind of the client the animation gives the client a clear illustration of both the current situation and

• what may occur without your companies intervention, products or a design change.
• what might have actually happened. 

Either way the client goes the sales person follows up with a lead that takes the client through the opportunity door.

Just to practice 

1. Choose a picture from the newspaper. 
2. Draw a ring around some thing that may not be right, could go wrong or looks better with your product there.
3. Attach the picture to the reflective glass or an actual mirror surface you are standing in front of. 
4. Look into your eyes and practice saying out loud 

                               "Of course with these products this has changed, that would have been different, cost

                                factors verses compensation or insurance damages.... "

How would you feel when someone points out little things that leave niggling doubts. Now  that sales person sends you information to help you. Ahh! the rescuers complex in action.  

Close the sale now. Make a follow up date - to be confirmed of course. Move on to the next appointment. 

Way to Go Sales Team.

A sales team  is part of the overall business workforce.  Literally any business is in business to show a profit thus keeping the share holders happy, the employees employed, the bills paid and expenses managed. This said the employees take their professional bearings along with their attitudes lead from the businesses management.

A business that supports the environment it is in in a manner which overcomes challenges (both major and minor) will in turn lead the way for their employees and others that it interacts with greater ease,  manages to grow from adversity, then turns potentially negative events into positive ones can harvest that same flow of energy through their structure.  Effectively the benchmarks the company sets are passed on through the staff. Both the staff, other stakeholders and the business becoming more resilient, responding to change pro-actively rather than resisting any change factors.  After all where would you now be should electricity then light bulbs not have been invented?  Way back before then what about the garnishing of fire embers and the shaping of a wheel?

Business and people who develop the right attitude, actually become aware, develop an internal Locus of Control managing to cultivate optimism social support through a sense of humor. Meanwhile as the staff are encouraged to exercise , to explore their spiritual side  they are also prompted not to give up.

Given this positive atmosphere that is moving forward what hope does the sales team have but to emulate it and come up smiling.  Way to Go.

That paperwork again!

• Paper work is important, be it through pen on paper or multi media means. Channelling the correct paper work through the parties involved keeps communication up front and moving on. Keep your finger on the pulse here through tracking the information as it goes through the organisation you are representing.
• Reports are a two way means of keeping everyone informed.
• Updating the journal and diary entries you keep. 
• Filling out the surveys.
• Reading newspapers, the net, and stream lined emails will assist in keeping you ahead or just on top of what is happening. The possibilities are endless so act on them yourself or through contacting your head salesman or other appropriate person.

• Today the use of multi media is prevalent.  Should things ever go to court what bis actually written in hard copy stands up in court. Anything else is an opportunity for fraud as it can be electronically tampered with or whipped out in a instant. Yes the disks may be unscrambled... at whose cost?.

What time was that?

Were you late, barging in through a busy sales time, did you talk too long, waste to much time?

Waste time you loose the opportunity, waste time management skills and literally kill the opportunity of furthing that lead while nullifying the request for a referral. 

It's happened. The emotions come. Capture the moment.

Imagine this:
There has been a robbery, arson attack, serious bodily harm been done.  The culprits have not been caught.

Now there is:  an Event===> arousal===> reasoning===> emotion.

Either once an event has occurred, or when it is about to occur, sales people go to the area to capture the two-factor theory of emotion and put it into action. The harvest is the sales and thus the sales persons commission.
Yearly there are celebrations on the calendar.  Corporations and manufactures compliment the use of sales people with the emotional pulls the subconsciousness cognitive act of 'missing out' to lever up the sales. Effectively the more sales the greater pulses the economic cycle has injected into it. The more everyone benefits.

People or business who buy early must buy well.  The fashion may change or an updated product will hit the self.  Sales people go back and take the next order. Neither the client, nor their clients want to miss out as the money cycle flows. The clients know this but still they events confirm their conclusions.

A good sales line is something like  " If you are feeling a bit vulnerable after the last rise in thefts from your store and are excited by what this camera can do for you then..." Close the sale now.

Where do I sign.

When people are swayed to change their habits, ideas or principles, something has occurred to trigger this action flow.  Often people sow seeds that make another person uncomfortable, causing inner turmoil or conflict. When this sowing is done with positive regard for the other persons situation the result is called "Cognitive Dissonance".

People that have good sales technique often use cognitive dissonance as a central component to many forms of persuasion.  The challenge of changing beliefs, values, attitudes and behaviours of the client starts when the sales person knows their product, but listens to what the client is actually asking for.  The sales person then tailors what they have to offer into what the client wishes to hear.

Dissonance basically means holding two conflicting thoughts at the same time. By the sales person fully listening to the client, then tailor making their presentation to meet the needs analysis 'he' has done as the client has explained their situation, the sales person has just done three very important steps.

Where are the tomato plants

1. The sales person has got the client to explain why they actually want the product that the sales person is selling.
2. The client passively wants it but is also trying to self explain away the fears from not having it.
3. Now the clients inability to rationalize and explain the conflict between wanting and not having it causes a need for the void to be filled. 

In effect the client has just tilled the soil, fertilized it, grabbed a hand full of seeds and is in the process of sowing those seeds.  The sales person just has to assist the client with the choice of seeds or transplanting actual plants for a quicker harvest time.

At this point the client has had to

1. Change their behaviours from a 'no' situation to a 'I must have' situation. Using the seed situation the client has gone from believing the soil would benefit from being left alone for another year, into planting cheery tomatoes.
2. Needs to justify their behaviour by changing the conflicting cognition. Cherry tomatoes are more productive than asparagus as the crop will be more immediate.
3. Then the client will justify their behaviour by adding new cognitions. Next year I will companion plant with...

In effect, what has happened is that the client has just talked themselves into signing on the bottom line.