Showing posts with label life lessons. Show all posts
Showing posts with label life lessons. Show all posts

Sunday, November 20, 2011

Knowing your product

People who lie or those spreading maliciousness gossip will get caught out.  With today's internet is there really anywhere you can hide once your credibility has vanished?

Yes. People will buy from positive and credible  people.  Anything negative will tend to make those you are talking to hurray away in haste.  But once you have lied or gossiped people stay away from you in droves. Think about it : If you have lied about one thing, or gossiped about another person or business what do they think you are going to do about them?  And you really want to sell something to them.  All I can say is keep at it you may be successful.
Here's what you do.

Should you find that there has been a slip up go back and correct it.  Your reputation may suffer for a while but do not do the same things twice.  Hand the sales opportunity over to someone else before you do this again. Your reputation is the only thing that counts when selling. It is your honesty and therefore your reputation that sells to the client.

There will be times that you are asked a question by the client, other times when you think that there is a product or service that may be just what the client needs. The client has outlined what they want, you have spent time listening, you know that time is money... effectively your money.  STOP right here.  Allow the customer to hear you out.  Make a follow up time so that you can find out further information with regard to what the customer wants.  Will it suit their needs expressed as it is , be tailor made for the clients needs? or even not suit at all.  Now YOU get back to the client and let them know.  Even arrange to bring in the expert in that field.

The reason is easy :-  T.R.U.S.T.

Saturday, November 19, 2011

Exit with appreciated thanks

Are you scared of making yourself to raw or of having your trust smashed? What happens when you refer someone on  and there is a much up.  Things just did not work out, ended up messy, with painful repercussions and complicated outcomes?

When  a salesperson approaches someone in the visited building that salesman is asking the other person to represent them. In effect to trust them, make a complimentary judgement and then refer them higher up. Your network of people has increased.  The referrer has opened the door to you.  All this work so why would you want to have it slammed behind you?

That same salesman wants, and needs, to make a good impression in order to better the commission chance - correct?

Here is the crunch. Often people approach someone , they refer them on, consequently the referrer gts trampled on if the sales person attitude rubs the boss the wrong way, or simply offers a good product at the wrong time.

As the sales person disappears out the door the referrer does not even get a good bye or a thank you.

Take time to make a good impression on the way in.  remember that it is not the way in you are remembered for but your exit.  Spend that time personally saying your thanks.  Leave the referer a card as a complimentary thank you please remember me ticket into your  next call back.  The time you spend leaving the place you have enetered makes for a more relaxed acceptance for when you do a follow up.  The relaxed attmosphere rather than the chilled 'over there' nod has already marked you in their bosses eyes.

Thirty seconds spend in acknowldegement when leaving gains you miles and minutes when you finally pitch your wears to the boss.

Interacting and communicating with others

Having gained, practised and put into place effective people skills takes time, commitment and effort. Interacting with your business, employment or those who are you target audience challenges and expands these skills still further. Using these skills to communicate with people, while they in turn have a base to form trust from, is a method successful used effective sales people.

To the point - to gain successful sales means that the sales person has to use effective people skills, backed up through supported decision making processes. Backing management allows the new sales person to reach a decision on their own, implement that decision, take responsibility for the outcomes from that decision, move forward having learned from the actions and counter reactions.

 Primarily for the sales person to obtain the help that enables them to further develop confidence, communicate well and establish a rapport with other people, an initial stepping stone should be implemented. This could be as simple as using the introductory and handshake phase to garner the control of the situation. to have this control stabilised and past through to others the whole time you are their selling.

Once the people skills go up, the sales go up. Confidence is given by both parties. People like the way business is handled.  They become relaxed. The people skills go up to a new bench mark level.

Thursday, November 17, 2011

The way to go

"Create your own path in life and make sure you stick to it is something to live by".

As a mantra self repeating this every day will be useless.  There is not defining edge to the saying.  Nothing to hang onto while pulling your self up from the tumbles of life.

Take time to make significant points through your life where things can be measures, progress measured from.  While the mantra becomes a platform for leaping off in blind faith having an open mantra is not the way to go .